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Home > Management Team
 

Executive Team

 

Robert S. Flippo

Chief Executive Officer

During the past 16 years, Robert S. Flippo has worked in both start-up environments as well as fortune 50 companies. Mr. Flippo has experience in forming high-performance teams and has held executive roles at high-tech companies such as Motorola, Boca Research, and Emergin Incorporated.  He is a current member of the Board of Directors of MAMA, the Medical Alert Monitoring Association.

In his most recent role as Vice President of Operations at Emergin, Mr. Flippo was responsible for all aspects of the company operations including the function of CFO and COO. Mr. Flippo joined Emergin as the Director of Engineering and Operations in 2003 and successfully scaled the company from $2.4M in revenue in 2003 to $15M+ in 2007. He also raised $4M in funding from a strategic partner in 2006 and negotiated a successful exit sale of the company in December 2007 with Philips Electronics. He joined Emergin from Motorola's Wireless Messaging Division, where he served as Director of Product & Business Development. At Motorola, Mr. Flippo was responsible for managing Motorola's advanced messaging product lines, patent licenses, and contract negotiations. Prior to joining Motorola, he served as Director of Engineering at Zoom Telephonics Inc. (formerly Boca Research), a leading modem and networking company, where his duties included managing software development efforts for realtime embedded operations systems.

Mr. Flippo holds an MBA from the University of Miami, a BS in Electrical Engineering from the University of South Florida, and has completed coursework in business management at Harvard Business School. Mr. Flippo also holds 7 US patents for communications systems.


Scott H. Adams

Chairman

Previously, in 1995, Adams co-founded and was president of Hiway Technologies, Inc. In three short years, Hiway Technologies became the world's largest web hosting company with 240 employees and 150,000 accounts in 135 countries. In 1999 Hiway was acquired by Verio (NASDAQ: VRIO). In 2000, Verio was acquired by NTT Communications (NYSE: NTT).

A firm believer that success begins with education, Adams was appointed by the Governor of the State of Florida to serve on the Board of Trustees of Florida Atlantic University. Mr. Adams also launched the Adams' Center for Entrepreneurship at Florida Atlantic University. In addition, he serves on the advisory board of the University of Florida Center for Entrepreneurship and Innovation. Adams also supports and is on the Board of Trustees of the George Snow Scholarship Fund, which provides four-year scholarships to Palm Beach County students. Adams continues to donate time and resources as a mentor and big brother.

As a result of his achievements, the Greater Boca Raton Chamber of Commerce named Adams their 1997 Small Business Person of the Year. In 1998, Adams also won the prestigious Ernst & Young Florida Entrepreneur of the Year Award. In 1999 the Florida Atlantic University National Alumni Association inducted Mr. Adams into the Alumni Hall of Fame. In 2001, Adams was awarded the Jim Moran Institute's Entrepreneurial Excellence Award at Florida State University. In 2002, Mr. Adams was the recipient of the Gainesville Entrepreneur of the Year Award from the University of Florida, the Excalibur Award from the South Florida Sun-Sentinel as the Palm Beach County Business Leader of the Year, and was inducted into Junior Achievement's Business Hall of Fame. In 2005, Florida Atlantic University presented their Talon Award for community leader alumnus to Mr. Adams.

Mr. Adams is a graduate of Florida Atlantic University's College of Business with a Bachelor of Arts degree in business administration. A Florida native, Adams grew up in Keystone Heights, Florida. Mr. Adams and his wife, Shelagh, along with their four children, have resided in Boca Raton since 1985.


Dennis V. Boyle

President & Chief Operating Officer

With more than 20 years of executive, business operations and management experience for domestic and global companies, Dennis Boyle joined Mobile Help in June 2011. Previously, Mr. Boyle served as COO for Verio, an NTT Communications Company. In this role, he developed and executed Verio's business strategies, while leading sales, marketing, product management, development, project management, server operations and customer support. Mr. Boyle was responsible for introducing new solutions for Verio, and directing the company's efforts in service delivery to customers and partners worldwide. Mr. Boyle assumed this role as the company honed its strategic focus to delivering solutions and service excellence to small and midmarket businesses and partners globally.

Prior to his appointment at Verio, Mr. Boyle was vice president of support services for Campus Management Corporation, an enterprise software systems provider for higher education. Here he managed operations, customer support, information technology and quality assurance, resulting in improved efficiencies that allowed the business to expand while keeping operating expenses at previous levels.

Before joining Campus Management, Mr. Boyle served as vice president of operations for Verio where he managed the operations team for Verio's SMB division, leading customer support and business operations, which contributed to the group's profitable business growth. In this role, Mr. Boyle led Verio's initiatives to develop an award-winning, customer-centric organization, recognized for improving service levels, garnering consistently high customer satisfaction results and creating a primary focus on customer relationships.

Mr. Boyle held previous management positions with companies including TradeStation Technologies, Office Depot, Airborne Express, American Express and United Parcel Service, where he consistently delivered improved business efficiencies and customer operations. Mr. Boyle holds a Bachelor of Business Administration degree from Hofstra University in New York.


Jean Robichaud

Chief Technology Officer

Currently Jean Robichaud is Chief Technology Officer at MobileHelp and brings with him over 22 years of technology experience in a wide range of businesses from telecommunications to web systems infrastructure.  Having joined the MobileHelp team in 2009 as Lead System Architect, Jean was instrumental in building and integrating its core infrastructure.

Prior to his involvement with MobileHelp, Jean occupied various positions in technology management and implementation at Hiway Technologies, which became the world’s largest web hosting company. Jean took advantage of this opportunity to acquire skills and knowledge in key areas including technology platforms, data security, and business continuity.

Earlier in his career, Jean occupied technology consultancy positions on large scale projects at various companies including Bell Canada and the Canadian government agencies: Public Service Commission and Energy Mines and Resources.

Born in the French speaking town Sturgeon Falls, Canada, Jean has enjoyed the Boca Raton sunshine since 1998.


Joel Richardson

Chief Financial Officer

Mr. Richardson has more than 27 years of experience leading financial management and corporate operations both in and out of the technology sector. His responsibilities and duties have included SEC and financial reporting, equity and debt capital raisings, financial planning and analysis, investor relations, and human resources for companies in rapidly changing markets. Prior to joining MobileHelp, Mr. Richardson was responsible for developing and maintaining the accounting infrastructure and financial systems of AlertSite, a leading web performance and transaction monitoring company.


 

Elias Janetis

Founder & Board Member

Mr. Janetis has been active in the PERS sector for nearly a decade. A natural entrepreneur, Mr. Janetis was the founder and CEO of HomeMed Systems, a provider of safety products to seniors and persons with disabilities. HomeMed serviced contracts with state and county agencies in three states and had over 40 distributors in 10 states. HomeMed Systems has been featured in Good House Keeping and Ladies Home Journal. Prior to founding HomeMed Systems in 2002. Mr. Janetis was the 2006 SBDC & Benjamin Franklin Technology Partners grand-prize winner of the Big Idea business plan contest for the Alzheimer's tracking system concept.

Mr. Janetis attended Bucknell University and studied International Relations and East Asian studies.

 
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